Patient Satisfaction
AToN Center conducts Resident Satisfaction Surveys in order to elicit feedback from our residents about how they rate different facets of our program. At the end of their stay, we ask residents to rate 19 domains on a 4-point scale. We highly value this information as it allows us to make programmatic improvements. We are happy to report that we consistently receive excellent results!
During the first Quarter of 2017, all scores ranged from 3.8 – 4.0 out of 4, representing very slight fluctuations in some categories. The lowest score (3.8) was slightly higher than our lowest score (3.5) in the fourth quarter of 2016. Across the board residents highly rated AToN Center including an average of 4’s on overall quality, appearance and cleanliness! Generally reflected on the tool were “Excellent” and “Good” scores. Only one former resident rated one category as “Fair” and no one categorized any domain as “Poor.”
All residents (100%) this quarter would recommend AToN Center to a friend.
Topics of on-going research for review:
- AToN Residents Have an Increase in Distress Tolerance, Abstinence self Efficacy and Coping Skill Utilization
- AToN Alumni have Increases in Quality of Life
- AToN Residents Have a Decrease in Overall Symptomology Upon Discharge
- Sobriety Rates 2016
- Patient Satisfaction
- Pertinent Literature
Our goal is to exceed your expectations. Call us today if you or a loved one is seeking an ethical, high quality San Diego treatment center with successful substance abuse treatment outcomes. Our private rehab program is limited to a total of 30 clients, 6 per residence to ensure quality of care. 888-535-1516
